Operational Regulations for Business Management

1. Job Offers

1. Grow Inc. (hereinafter referred to as “Grow”) accepts job offers as described in Section 5: Scope of Handled Occupations. However, offers will not be accepted if they violate any laws or if the labor conditions—such as wages or working hours—are significantly inappropriate compared to standard labor practices.

2. Job offers must be submitted by the employer or their representative using the designated form. If an in-person visit is not possible, please contact us via phone or email. When applying, please clearly indicate job details, wages, working hours, and other labor conditions in writing or by email. If urgent circumstances prevent such prior written or email notification, the necessary information should be provided using an alternative method in advance.

2. Job Seekers

1. Grow accepts applications from job seekers within the scope outlined in Section 5. Applications that violate any law will not be accepted.

2. Applications must be submitted by the individual using the designated form. If visiting in person is not possible, please contact us in advance by phone or email.

3. Job Placement Services

1. We respect the principle of freedom of occupational choice (as provided in Article 2 of the Employment Security Act) and aim to promptly and responsibly match job seekers to jobs aligned with their preferences and abilities.

2. We will make responsible efforts to match employers with job seekers who meet their criteria.

3. At the time of introduction, the job seeker will be informed in advance of the job duties, wages, working hours, and other working conditions using the designated job offer form or via email upon request. If urgency prevents this, information will be provided by another method in advance.

4. Job seekers will be introduced to employers using a designated recommendation letter.

5. Once a job offer or application has been accepted, Grow will take responsibility for carrying out the placement.

6. To maintain neutrality in labor disputes, we will not introduce job seekers to employers during periods of strikes or lockouts.

7. When employment is finalized, Grow will charge an introduction fee to the employer based on the separate fee schedule.

4. Other Provisions

1. Grow will coordinate with public employment agencies and other job placement businesses. If complaints arise regarding these services, we will respond swiftly and appropriately and notify the complainant of the outcome. The person responsible for handling complaints is the designated placement manager.

2. Both employers and job seekers must report the outcome of the placement to Grow. If a job seeker who signed a permanent employment contract through Grow resigns within six months (excluding dismissal), the employer must report this to Grow.

3. Any personal information obtained from job seekers or employers will be handled properly in accordance with Grow’s Personal Information Management Policy.

4. If Grow publishes job-related information via advertisements or other methods, we will not make any false or misleading representations. We will ensure the information is accurate and up-to-date. If requested by an employer or job seeker, we will promptly stop sharing or correct outdated information. We will also regularly confirm whether shared information remains current or indicate the date of its accuracy.

5. Grow will not discriminate in any part of the recruitment or support process—including reception, interviews, advice, or placement—based on race, nationality, beliefs, gender, social status, origin, previous occupation, or labor union membership.

6. While this document outlines the key operational policies, Grow’s business operations are conducted in full compliance with the Employment Security Act, its notices, and related laws. If you have any questions, please contact your assigned representative.

5. Range of Occupations Handled

1. Grow handles the following occupations:

   • Specialized/technical roles

   • Managerial roles

   • Clerical roles

   • Sales roles

2. [Head Office]
   Clients: Companies located in Japan or planning to enter the Japanese market.
   Job seekers: Open to individuals worldwide, regardless of nationality or place of residence.

Personal Information Management Regulations

Individuals handling personal information shall be employees engaged in Grow's job placement business. The person responsible for personal information is the CEO of Grow Inc.

1. The placement manager must provide training on personal information handling to relevant staff at least once per year. The manager must also attend a job placement manager seminar at least once every five years.

2. If an individual requests disclosure of their personal information, the relevant data will be disclosed without delay, based on objective facts such as qualifications or work history. If a correction request (including deletion) is made and verified, the correction will be promptly implemented. The placement manager will ensure such policies are communicated to job seekers.

3. If a complaint is received from a job seeker about their personal information, the complaint will be handled appropriately and sincerely by the designated complaint handler (placement manager at each office).