Case Study

Coda Payments

SEA Talent Expertise: Grow & Coda Payments

SEA Talent Expertise: Grow & Coda Payments

SEA Talent Expertise: Grow & Coda Payments

Grow’s SEA leadership team for Southeast Asia has led the internal talent acquisition team as Coda Payments and successfully hired 200+ people across all departments between 2022 and 2024.

75% of the hiring was across Southeast Asia, and the remainder was spread across the globe, where brand awareness was low.


Challenges

Challenges

Challenges

Sourcing

High reliance on direct applications (90% of the source mix) and time to fill was very high, especially for senior level hiring.


Low Hiring Bar

Quality of talent hired was inconsistent across departments and senior hires did not always fit with the company culture.


Engineering Hiring Gaps

Insufficient pipeline to cater for ambitious engineering hiring needs.


Results

Results

Results

97% Closing Rate

Driving direct sourcing model and referrals led to high close rate. In addition, training of the TA team on trial-closing also contributed to this.


35% Reduction in Time-to-Hire

Process optimization and improved conversions led to significant drop in time to hire metric (from 42 days to 28 on average).


Robust Hiring Process

Developed and launched interviewer training modules and a bar raiser program, elevating interview standards and ensuring consistent evaluation criteria.


Recruiting model

Recruiting model

Recruiting model

Content
Executive Search + In-House
Executive Search + In-House

Business model

Business model

Business model

Content
Fintech
Fintech

Product

Product

Product

Content
Payment solutions, D2C web-store products
Payment solutions, D2C web-store products
Content
Singapore, APAC, EMEA, Americas
Singapore, APAC, EMEA, Americas

Functions and business lines

Functions and business lines

Functions and business lines

Content

All functions including Executive

All functions including Executive

Recruiting model

Executive Search + In-House

Business model

Fintech

Product

Payment solutions, D2C web-store products

Singapore, APAC, EMEA, Americas

Functions and business lines

All functions including Executive