Case Study

BlackMarket

Global Marketplace, Local Talent: Grow & Back Market in APAC

Global Marketplace, Local Talent: Grow & Back Market in APAC

Global Marketplace, Local Talent: Grow & Back Market in APAC

Back Market provides a global marketplace for refurbished electronics. Back Market sought a recruitment partner for specialized roles in Japan and APAC, requiring a deep understanding of their business model, market and candidate sourcing capabilities

Challenges

Challenges

Challenges

Market Familiarisation
Helped educate global stakeholders about the market, employing a data-centric method, which covered linguistic and cultural nuances.

Refinement of Hiring Procedures
Collaborated with the local HRBP to modify the interviewing process according to the position and the candidates' experience, taking language barriers into consideration.

Unique Roles
Back Market had several niche positions to fill. We regularly kept local and global stakeholders informed about our progress and findings, while other agencies gave up within a few weeks.

Results

Results

Results

Steller Success Rate
Our average filling duration stood at 50 days, with a 100% success rate.

Scope Enhancement
Our collaboration has expanded, and we now assist Back Market in Japan, Australia, and Hong Kong.

Efficient Recruitment
Our exclusive partnership with Back Market persists, fortified by detailed market mapping and insights, ensuring continual refinement in future recruitment processes.

Recruiting model

Recruiting model

Recruiting model

Content
Contingent
Contingent

Business model

Business model

Business model

Content
Marketplace Transaction
Marketplace Transaction

Product

Product

Product

Content
Refurbished Electronics
Refurbished Electronics
Content
Japan, APAC
Japan, APAC

Functions and business lines

Functions and business lines

Functions and business lines

Content

Operations Manager
HR Business Partner
Sales Manager

Operations Manager
HR Business Partner
Sales Manager

Recruiting model

Contingent

Business model

Marketplace Transaction

Product

Refurbished Electronics

Japan, APAC

Functions and business lines

Operations Manager
HR Business Partner
Sales Manager